FAQS

Some very useful information.

What is the minimum deposit amount?

The minimum deposit amount is £250.00

How secured is my DCM’s Trading Account?

The 128-bit SSL encryption (Secure Sockets Layer) technique is used to encrypt all the transactions that take place between your system and the site. It secures all the payments made on the DCM platform to the maximum extent. This is the same reliable encryption technique that is used by banks, financial organizations and various trading companies. If your browser does not support the SSL, you will receive a notification to help you sort things out.

How can I restore my password?

Just click the “Forgot your password” link under the login area on the right top corner of the home page and fill in your mail in the form. If the email entered is in our systems, instructions to restore your password will be sent to the mail addressed entered.

How can I update my personal details?

Simply log in to your account and click My Account. Your personal details and password can be updated there.

How can I get assistance during registration?

You can contact our support team for any queries or clarifications. There are various ways to contact us and you can select the one most convenient for you:
1) You can click the contact us button and send us your request.
2) You can contact us at: our support email.
3) Call our support team.

What are the steps to register?

Registering on DCM is very easy! Just follow these steps:
1) Click on “Register” in the top menu.
2) Enter your personal details.
3) Click on ‘Submit’.
That’s it, you are ready to start trading at DCM!

What are the Terms and Conditions of Registration?

DCM does not impose any restrictions on the traders during or after registration. You will find no requirements with respect to minimum trading time or withdrawal limits. A member can remain with us as long as he/she wishes. However, there is a limitation on bonus withdrawals as well as several legal issues you should be aware of (to get more information, please read the Terms and Conditions).

How much does it cost to register?

Registration is absolutely free! You can make a deposit in your trading account once you are ready to start the trading. No pre-deposits are needed and there are no membership fees or subscription costs. We do not charge interested traders anything to become a member of DCM.

What are the steps needed to deposit funds to My Account?

Deposits funds into your DCM account is really easy.
1) After registration, login to your account.
2) Select Deposit from the top menu or go to My Account and select Deposit.
3) Select the desired payment method
4) Enter the required deposit amount.
5) Fill in the required details.
6) Press the deposit button to execute the transaction.
7) Once the transaction is approved, the funds will be immediately available in your account

How do I withdrawal my funds?

Making a withdrawal with DCM is very easy.
All you have to do is go to the My Account section in the website select the Withdrawal page and follow the instructions on the page.
Simply complete the withdrawal form, submit the required details and your withdrawal request will be processed by our accounting team.
Please note that due to anti money laundering rules, we must return the funds you withdraw to the same payment method you used to deposit. Your profits will be wired to your bank account.